AN old nine-inch cast iron pipe had burst in Whitecastle and whilst being repaired some areas might have experienced cloudy or discoloured water.

Welsh water had been working through the night to fix it but there was secondary burst on the morning of May 21 as they were recharging the network.

The outage had a knock-on effect and impacted areas such as: Dingestow, Tregare, Llanarth, Bryngwyn and part of Raglan. While the pipes have been repaired and supply restored, residents may have experienced cloudy or discoloured water as the work will have got sediment and air into the system.

Residents were being advised to run their taps until the water is clear. A couple of water stations were set up at Dingestow and Raglan village halls.

Cllr Richard John and Cllr Jayne McKenna were working hard to ensure the residents safety was prioritised and have been delivering bottled water to vulnerable residents.

“We would like to thank all the volunteers who have helped support local residents today and particularly want to thank Mike Williams who helped deliver bottled water to Raglan and some outlying farms near Dingestow,” said Cllr Richard John.

“Welsh Water have been very supportive, agreeing to our requests for additional water stations at Dingestow Village Hall and the Old School in Raglan.”

Cllr Jayne McKenna said: “It’s at times of crisis that we see the best of our communities and today volunteers have been amazing, with many residents checking on elderly neighbours.

“This incident serves as another reminder of the problems associated with old cast iron pipes and while Welsh Water have been upgrading the network, there is a need for much more investment to Monmouthshire's water supplies up to a modern standard.”

Welsh Water completed the recharge of the network with water quality checks which continued into the evening on May 21.