SIR,

Through your pages, I would like to thank all of the people who helped when I fell in Waitrose last Wednesday.

Other shoppers, Waitrose staff and particularly their first aider were extremely kind.

Apart from a black eye and a few bruises, I am none the worse for the mishap and your help and kindness were very much appreciated.

Thank you all, and a very happy Christmas to you.

Pat Masters

(Monmouth)