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‘‘We are being let down by those in charge.”

Mr Davies has since received a number of letters from people living in Monmouthshire complaining about the service provided as healthcare patients and the travel time for those redirected from Nevill Hall to the new hospital in Llanfrechfa.

Aware of the concerns health bosses for the Aneurin Bevan Health Board last week highlighted an information campaign advising patients with life threatening conditions to go to the Grange and not Nevill Hall, after the emergency department at the Abergavenny hospital was replaced by a Minor Injuries Unit following the opening of the new hospital in Cwmbran in November 2020.

One Abergavenny resident reported that she turned up at Nevill Hall with her neighbour who had been taken ill and required an ambulance, but was told it would take several hours to get there.

After traveling to Nevill Hall they were told to travel to the Grange instead but after insisting someone from Nevill Hall check on the neighbour, their oxygen levels proved so low it would have been unsafe to move them and they were admitted to Nevill Hall where they stayed for several weeks.

Another letter from a mother told of how her disabled son was admitted to the Grange as an emergency, only for his mother to be told she was not allowed to stay with him.

She was very disappointed with the standard of medical care given to her son and claims staff morale at the hospital is at ‘rock bottom’.

David Davies has also had letters of complaints over the hospital.

He said: “Over the last few weeks my office has received numerous complaints regarding the level of service patients in the Monmouthshire area are receiving.

“When it was first proposed closing the Accident and Emergency Department at Nevill Hall in Abergavenny, both myself and residents were assured the extra time it would take for patients travelling the longer distance to Cwmbran, would be compensated by the service provided at the Grange, but as we have seen with these letters and complaints sadly that has not always been the case.

“As I have said before I would like official answers for my constituents to the levels of service and care given at the Grange, and have contacted the Welsh government with regards to launching a public inquiry into the healthcare service in Monmouthshire.

‘‘Despite receiving no confirmation so far of an inquiry being launched I will continue to push for this action and hope that will now change with more patients coming forward with their stories.”