A Monmouth resident has spoken out against the disabled access to his property. Frank Gray, who cares for his wheelchair bound wife Veronica Gray, moved into the property in Cinderhill Street four weeks ago. Mr Gray says their home had been advertised as a disabled property on the Monmouthshire Housing Association (MHA) website but after moving in, the couple found several problems with its access. The condition of the road at the rear of the property is in such a bad condition that his wife has fallen out of her wheelchair twice. He has now resorted to parking in the loading bay at the front of his property to avoid manoeuvring his wife's wheelchair on the poor road surface. He said: "I've put a note in the front of my car to let traffic wardens know our situation but I can't keep doing that because I will eventually get a ticket. "We've applied to Monmouthshire County Council for a parking bay but were told that this could take months or even years." The Grays regularly need to leave the house in order to attend hospital or doctor's appointments, meaning ease of access is crucial. Another resident of Cinderhill Street, Richard Turner, has also applied to MCC for a parking space but has yet to be allocated one. Monmouth town councillor John Fletcher said: "I've spoken about the condition of the road at the back of the property for years, I know it's in bad condition. "I've advised Mr Gray to get in touch with his landlord at Monmouthshire housing. "Mr Gray was also trying to get a parking space against the wall directly at the rear of his house but I told him this was certainly not suitable." A spokesperson from MHA said: "MHA are sorry to hear that Mr Gray has been experiencing problems at his property and can confirm that Mr Gray's bungalow is adapted for a wheelchair user. This property has level access, widened internal doorways and a level access shower. There is also direct access to the pavement at the front from the property. "As part of our procedures, Mr Gray viewed the bungalow before accepting the offer of accommodation and felt the property was suitable. MHA allocated the property according to the allocations policy. "As part of WHQS Environmental Works, re-surfacing of the car park and road to the rear of the property is due to be undertaken before the end of 2014. "As discussed with a neighbourhood officer during a visit to Mr and Mrs Gray last week, an inspection has been raised in the interim, to inspect the road to the rear of the property and will carry out any remedial works where possible." Mr Gray has also written to MCC's highways department about putting disabled parking bays outside the front of the houses on Cinderhill Street. Roger Hoggins, head of operations at MCC, said: "MCC have been investigating problems with disabled access to the property and will investigate its wheelchair access." Mr Hoggins indicated that disabled bays at the front of the properties would not be suitable as they are adjacent to the main road into the town.

Pictured left to right are residents Richard Turner and Frank Gray